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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

How Can We Help?

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

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MAY, 2024

Testimonials

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CK,

Thanks for the download. I’ve now connected with you, Jean and Dave.

I ordered the softener with Dave on Wednesday and it was on my porch Thursday not too shabby.

All appears in order and plumber will install tomorrow.

I will look forward to recommending Ohio Pure to anyone in need of your products.

The experience, unlike many, was beyond expectations.

Warm regards,

- D. Pierce

Testimonials

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Hi...!

Attached is a picture of the final install.

There is a daylight drain right in the corner so I just ran PVC for the backwash.

- R. Roy

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Exceptional service and top-notch product!

Charlie very is responsive, knowledgeable, and truly cares about customer satisfaction. So far, our water softener works flawlessly. Combined with a competitive price, Ohio Pure Water offers a fantastic value.

Highly recommend this company for anyone in need of a reliable water softening solution!

- P. Lidome

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Hi CK,

All done! Water tested soft.

Thanks for your help.

- D. Mui

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Team Ohio Pure Water,

Just a quick thank you for your excellent service!

Softener system is of very high quality and was priced competitively, well packaged and expedited as I requested.

It’s clearly apparent that y’all collaborate internally and effectively communicate with your customers.

I was pleasantly surprised to find OPWC tailored installation instructions (perfect) delivered via email unsolicited.

You guys rock!

Regards,

- Marty

Testimonials

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I wanted to thank Charley and the Ohio Pure Water team for remarkable customer service. I have an older residential model valve that required a new drain assembly.

Charley identified the valve, the necessary parts, and stayed in contact with me from order placement to delivery. Charley went so far as to contact me with installation tips.

I have dealt with many vendors in my career. Charley and the Ohio Pure Water team have far exceeded any vendor customer service I have ever experienced.

Thank you.