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Big thanks to Ohio Pure Water Comp. and CK.

Our home was in need of a new water system, when our old system no longer functioned. Contacted OPWC and dealt with their experienced sales person CK. CK listened to our needs and made the necessary recommendations to solve our well water issues.

During installation CK took time to walked us through the entire programming processed, making the process so simple.

We now have a new water system for our home and can’t be happier. Thanks CK.

Regards,

- J. Kramer

Charlie,

I received the replacement UV bulb yesterday that you sent based on the fact that the first one was broken when the container was opened.

Unfortunately, I had opened the first container several months after I ordered it and never opened it when it arrived to check to see if it was OK.

So, despite the fact that you were under no obligation to replace it, I want you to know that I really appreciate you doing this.

The new bulb arrived intact and I will get it installed right away.

I also want you to know that for all future business I will return to Ohio Pure Water Co given the high level of service you provide to customers like me.

Thank you for replacing that bulb, and rest assured that all future shipments will be checked right away upon arrival.

- Paul

I spoke with Jean today while determining my water softener needs and she was AMAZING. She was friendly, professional, and knowledgeable.

I was impressed that she called me back when she said she would, and that she had done independent research between our conversations so she’d have even more information for me, and I feel very confident that I’m going with the right softener.

I have been shopping around at various online water softener companies, and have spoken to several customer service representatives at other places, and I can assure you that it was Jean’s service that earned Ohio Pure Water this sale.

- Jennifer D

Jean,
Thank you so much for your help.  Cleaning the injectors did fix the suction problem.  There were quite a bit of black particles in the injector and also the screen inside the injector cover. 

I was able to go through an entire regeneration cycle and then adjust the time to fill the brine tank to 13″.  (I had to reduce the time by 3 minutes.).

Thanks again, and I will be sure to use Ohio Pure Water Co for future service and parts and will be sure to recommend you to friends and family.

- R. Verhaalen