Shop With Us!
We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
Jean,
Here is the picture of your water softener installed by Scott.
Everything looks good and you are awesome to help me and my friend from start to the end.
Also Scott did very well installing it too.
Thanks for everything you have done to help us out in this matter.
Respectfully,
Testimonials
CK,
I am handy with some things but plumbing is not one of them.
Thanks to your terrific installation instructions, I was able to replace my softener myself and save hundreds of dollars.
Thank you,
Testimonials
I just want to say thank you for your excellent customer service.
I am very happy with my purchase and I want to thank everyone there for their help.
I also want to express the ease of installation, especially for me who has no plumbing experience.
Here is a picture.
Testimonials
Hi, Everything is working just fine and I’m attaching a picture to show you how it’s set up here.
Thank you for your service and support!
Best Regards,
Testimonials
Hi Jean,
I finally got my water softener installed and it works perfectly.
I took a few pictures of the finished installation.
I was able to conceal all of the pipes because we re-piped our entire house because of a leak under our concrete slab.
Thanks for all your help, I could not have done it without you and Charlie Moore.
Testimonials
Charlie,
Ohio Pure Water’s customer service is prompt via email or phone. CK is very knowledgeable, helpful and patient.
He is willing to talk you through the installation process, but you need to have at least some basic plumbing knowledge (mine is pretty basic, e.g. I know what a copper pipe looks like).
CK set me up with a 48,000 grain unit for $400 LESS than what a local plumber was going to sell me a 32,000 grain unit. The new unit was delivered to the house via a freight truck with a lift gate and was all set up and ready to install.
Would I purchase from Ohio Pure Water again? Yes!
My recommendation is, get your water tested and send the results (water hardness in grains per gallon and total dissolved solids, TDS) to CK and he’ll set you up with the proper softener.
The softener has been working great… my whole family can notice the difference between the new softener compared to the old.
Thanks again...!
