Shop With Us!
We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
Hello team,
I just wanted to take a minute to let you know how happy we are with our new water softener.
Charlie, you were very helpful on the phone call helping me with the set up and final adjustments. Talked me through everything and took the time to educate me on my system.
Jean, you got me started over the phone on what system I needed according to my water readings. Took my payment and coordinated the delivery, everything was smooth, no surprises.
Both of you are very helpful and knowledgeable and so pleasant to work with.I will recommend any of my family and friends to call you guys for their water system needs for sure.
Thanks so much....!!
Testimonials
Jean,
Here is the picture of your water softener installed by Scott.
Everything looks good and you are awesome to help me and my friend from start to the end.
Also Scott did very well installing it too.
Thanks for everything you have done to help us out in this matter.
Respectfully,
Testimonials
I just want to say thank you for your excellent customer service.
I am very happy with my purchase and I want to thank everyone there for their help.
I also want to express the ease of installation, especially for me who has no plumbing experience.
Here is a picture.
Testimonials
Charlie –
Attached are pictures of the installed unit. Thank you for all your help!
My experience with Ohio Pure Water was outstanding! Charlie and Jean handled my order professionally and the equipment arrived in great condition in a timely manner. They also followed up with an email containing some helpful additions to the installation manuals.
During the installation, they quickly answered a couple of questions over the phone so the installation went perfectly. Once installed, Charlie called and walked me through the programming and start up. Although I could have used the provided manuals, having someone so familiar with the process made the startup seamless.
Lastly, their knowledge of and experience with water treatment and softening was impressive. I would highly recommend Ohio Pure Water to anyone seeking help with water treatment needs.
Warmest Regards
Testimonials
Thank you for all your advice, I heeded 80% of it and applied the other 20% as foundational knowledge and as practicality allowed. I purchased the Morton Pure you recommended, and thanks again for taking care of the ResUp kit. I've included a picture of your nice product in our 100 year old ugly basement.
