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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
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Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
CK,
I want to start by saying I do not do install water softeners, purification or Stenner systems for a living. I’m in the tech industry.
With that being said it was hard to fail after reading the instructions laid out by CK. He was able to walk me through the entire process and let me know what to do and what not to do.
The service provided by Ohio Pure Water was impeccable. You really do not see this level of service anywhere, any more - and it was a pleasant change.
In addition the prices of the products were great and CK was able to work with me to figure out what I needed and what I did not.
Testimonials
Thanks for the fast shipment!
I got everything friday afternoon and had it installed saturday afternoon. No problems. I followed the very helpful install instructions from your website.
Here are a couple of pictures (as the install instructions pdf suggests).
I’m not sure if you can tell by the pics but I was replacing an older Fleck 5600 installation that had been put in by a local plumber with plastic pipe and I kind of prefer copper whenever I can.
So, I went copper from the bypass valve to a right angle and then used those ‘sharkbite’ connectors to connect between the copper pipe and the plastic pipe. (besides the fewer copper connections I have to make the less chance of a leak).
Thanks,
Happy Customer…!
Testimonials
CK,
I finally got my water softener installed, and I’m very happy with it!
The directions were great and easy to follow. I have included a pic of the install.
Thanks!
Testimonials
Dear Charles and Jean,
Finally I am able to get the photo of our system on the computer.
I’m still not sure how to use this photo system. Thank you so much for your patience and assistance.
We are really happy with our water now. It has never been this good in the 39 years we have lived in this house.
