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Shop With Us!

Ohio Pure Water Inventory Collage - click here to shop
President, C.K. Moore and wife Jean

We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

How Can We Help?

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6
JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024
4
JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

15
MAY, 2024

Testimonials

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I wanted to thank Charley and the Ohio Pure Water team for remarkable customer service.  I have an older residential model valve that required a new drain assembly. 

Charley identified the valve, the necessary parts, and stayed in contact with me from order placement to delivery.  Charley went so far as to contact me with installation tips. 

I have dealt with many vendors in my career.  Charley and the Ohio Pure Water team have far exceeded any vendor customer service I have ever experienced. 

Thank you.

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Testimonials

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Hello,

I recently purchased a PH neutralization system from your company and I just wanted to send you an email saying thanks for the help and having such clear installation instructions posted on your website.

I believe I spoke with Charlie when I called and he helped me size the correct unit and recommended the SS bypass valve, great suggestions.

It is difficult to find good service in todays business world.

We strive to offer it at my family’s sawmill, but overall it seems like way to many transactions involves a call to an automated 800 number.

Anyway, I just wanted to let you know that your service is appreciated.

Keep up the great work and I wish you the best in the new year.

Best regards,

- P. Terbovich

Testimonials

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Hi Charlie, Jean, and Ohio Pure Water Company,

We just our system installed which entailed the whole house water filter and softener.  

Jean was super helpful in placing the order and ensuring the proper units/valves were built.  Charlie was amazing with his patience fielding all of our questions and stepping us through the programming.

 We will be ordering another unit for our other house.

Looking forward to talking with all of you again, and Merry Christmas!”

- A. Chiu

Black Water Softener

Testimonials

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I was able to cut the 1.05” adapter down to fit the larger riser tube.

Everything works great! Here’s the final system.

Thanks for your help!

- M. Lane

White and Blue Water Softener

Testimonials

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Charlie –
Attached are pictures of the installed unit.  Thank you for all your help!

My experience with Ohio Pure Water was outstanding!  Charlie and Jean handled my order professionally and the equipment arrived in great condition in a timely manner.  They also followed up with an email containing some helpful additions to the installation manuals. 

During the installation, they quickly answered a couple of questions over the phone so the installation went perfectly.  Once installed, Charlie called and walked me through the programming and start up.  Although I could have used the provided manuals, having someone so familiar with the process made the startup seamless.

Lastly, their knowledge of and experience with water treatment and softening was impressive.  I would highly recommend Ohio Pure Water to anyone seeking help with water treatment needs. 

Warmest Regards

- M. Orth

Black Water Softener

Testimonials

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Charlie,
I received and installed the new resin and injector valve.  Though it has been 10 yrs since I last changed the resin, it was pretty straight forward. 

Thank you again for your great customer service all these years,  Don’t know what I would do without you.
Have a great day....!

- P. Ku

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