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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

How Can We Help?

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

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Dear Charlie,

I just wanted to thank you for all your help in getting my water softener back up and running.

In this day and age where customer service is more like customer dis-service, it is refreshing to deal with a company that takes an interest in making sure that the customer is treated well.

Your efforts are recognized, and I am wanted to acknowledge you and your company for your efforts.

Thanks again for all you did.

Best Regards,

- J.P. Fastow

Testimonials

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Charlie:

Thanks for the quick reply and the file on the 5600.

I really want to thank both you and Jean for the help with multiple systems since mid-2000 when we moved back to Ohio.

All the systems have worked well.

Your quality of product, attention to detail, and customer service has been appreciated.

It has been a pleasure working with both of you.

Thank you so much...!

- R. Shook

Testimonials

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Hi Jean,

I finally got my water softener installed and it works perfectly.

I took a few pictures of the finished installation.

I was able to conceal all of the pipes because we re-piped our entire house because of a leak under our concrete slab.

Thanks for all your help, I could not have done it without you and Charlie Moore.

- Ron M.

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Jean,
Thank you so much for your help. Cleaning the injectors did fix the suction problem. There were quite a bit of black particles in the injector and also the screen inside the injector cover.

I was able to go through an entire regeneration cycle and then adjust the time to fill the brine tank to 13″. (I had to reduce the time by 3 minutes.).

Thanks again, and I will be sure to use Ohio Pure Water Co for future service and parts and will be sure to recommend you to friends and family.

- R. Verhaalen

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Hi, Everything is working just fine and I’m attaching a picture to show you how it’s set up here.

Thank you for your service and support!

Best Regards,

- J. Lewis

Testimonials

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You are the best Jean!

Thank you for the great service you folks give us. I appreciate you going out of your way to get us what we need.

I honor a business, and employees like yourself, that make those businesses so very successful.

Thank you for keeping us updated on our order.

It is truly a pleasure doing business with you and the company that you represent.

Ohio Water is blessed to have you!

Thank you so much!

- B. Schweigert