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Thanks for the fast shipment!

I got everything friday afternoon and had it installed saturday afternoon. No problems. I followed the very helpful install instructions from your website.

Here are a couple of pictures (as the install instructions pdf suggests).

I’m not sure if you can tell by the pics but I was replacing an older Fleck 5600 installation that had been put in by a local plumber with plastic pipe and I kind of prefer copper whenever I can.

So, I went copper from the bypass valve to a right angle and then used those ‘sharkbite’ connectors to connect between the copper pipe and the plastic pipe. (besides the fewer copper connections I have to make the less chance of a leak).

Thanks,
Happy Customer…!

- D. Madden

I just want to say thank you for your excellent customer service.

I am very happy with my purchase and I want to thank everyone there for their help.

I also want to express the ease of installation, especially for me who has no plumbing experience.

Here is a picture.

- L. Amador

Charlie –
Attached are pictures of the installed unit.  Thank you for all your help!

My experience with Ohio Pure Water was outstanding!  Charlie and Jean handled my order professionally and the equipment arrived in great condition in a timely manner.  They also followed up with an email containing some helpful additions to the installation manuals. 

During the installation, they quickly answered a couple of questions over the phone so the installation went perfectly.  Once installed, Charlie called and walked me through the programming and start up.  Although I could have used the provided manuals, having someone so familiar with the process made the startup seamless.

Lastly, their knowledge of and experience with water treatment and softening was impressive.  I would highly recommend Ohio Pure Water to anyone seeking help with water treatment needs. 

Warmest Regards

- M. Orth

Thanks for your help everyone, installation is complete! 

I attached a picture as well!

- G. Martin

David,

Here is a photo of the installation.

Unfortunately I had to rip out all of the PVC where it came into the garage and replace with CPVC to comply with San Antonio code (never saw the requirement in the plumbing code on the city website).

Thanks for a great system.

I’m trying to get my neighbor and another friend to install a softener now so you might be seeing a couple more orders from San Antonio soon.

Thanks again,

- Sam