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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

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Charlie,

Thanks so much for helping me with the selection of an iron filter and the installation help.

The system seems to be working well.

- Eric

Testimonials

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Charlie,

I received the replacement UV bulb yesterday that you sent based on the fact that the first one was broken when the container was opened.

Unfortunately, I had opened the first container several months after I ordered it and never opened it when it arrived to check to see if it was OK.

So, despite the fact that you were under no obligation to replace it, I want you to know that I really appreciate you doing this.

The new bulb arrived intact and I will get it installed right away.

I also want you to know that for all future business I will return to Ohio Pure Water Co given the high level of service you provide to customers like me.

Thank you for replacing that bulb, and rest assured that all future shipments will be checked right away upon arrival.

- Paul

Testimonials

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I just wanted to take a few minutes to say thank you for your repeated help when I install your water softeners.

After each installation I always call and talk to Charlie to properly program the softener correctly.

Each and every time Charlie walks me through the programming and makes sure I am in good shape before we hang up.

I just installed the fifth softener I have purchased from you and will continue to offer your products.

Once again I just thank you for your help.

- M. Cox

Testimonials

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CK,

Thanks for the download. I’ve now connected with you, Jean and Dave.

I ordered the softener with Dave on Wednesday and it was on my porch Thursday not too shabby.

All appears in order and plumber will install tomorrow.

I will look forward to recommending Ohio Pure to anyone in need of your products.

The experience, unlike many, was beyond expectations.

Warm regards,

- D. Pierce

Testimonials

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CK,

I recently completed the installation of my new Fleck 9100SXT water softener along with whole-house filtration (3X 20″ big blue filters).

I could not be happier with the products that I was sold or the service that was provided.

Through the entire order process Charlie was patient and helpful in deciding which equipment would be right for my situation.

When I decided that one of the components I had purchased wasn’t needed, OPWC returned it without any hassles. Highly recommend, would and will do business with again if the need ever arises.

Although given the equipment I bought I am hoping I never need to deal with my water softener again.

- Mr. Spaulding

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CK,

I finally got my water softener installed, and I’m very happy with it!

The directions were great and easy to follow. I have included a pic of the install.

Thanks!

- C. Hawk