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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
Charlie,
Ohio Pure Water’s customer service is prompt via email or phone. CK is very knowledgeable, helpful and patient.
He is willing to talk you through the installation process, but you need to have at least some basic plumbing knowledge (mine is pretty basic, e.g. I know what a copper pipe looks like).
CK set me up with a 48,000 grain unit for $400 LESS than what a local plumber was going to sell me a 32,000 grain unit. The new unit was delivered to the house via a freight truck with a lift gate and was all set up and ready to install.
Would I purchase from Ohio Pure Water again? Yes!
My recommendation is, get your water tested and send the results (water hardness in grains per gallon and total dissolved solids, TDS) to CK and he’ll set you up with the proper softener.
The softener has been working great… my whole family can notice the difference between the new softener compared to the old.
Thanks again...!
Testimonials
Dear Charles and Jean,
Finally I am able to get the photo of our system on the computer.
I’m still not sure how to use this photo system. Thank you so much for your patience and assistance.
We are really happy with our water now. It has never been this good in the 39 years we have lived in this house.
Testimonials
Hi Charlie, Jean, and Ohio Pure Water Company,
We just our system installed which entailed the whole house water filter and softener.
Jean was super helpful in placing the order and ensuring the proper units/valves were built. Charlie was amazing with his patience fielding all of our questions and stepping us through the programming.
We will be ordering another unit for our other house.
Looking forward to talking with all of you again, and Merry Christmas!”
Testimonials
From the website, ordering, shipping, receiving and installation, the Fleck 5600SXT was problem free and easy to install.
The price is right for the unit as I had received a quote from the local Culligan dealership for a unit that was over $2,100 which was outside my budget for soft water.
The product I ordered is doing everything I expect taking my water from 272 ppm to 0.
Included is a shot of my installation which took a few hours to complete and all instructions were easy to follow.
Thanks for everything!
Testimonials
Thank you for your help!
Testimonials
Charlie,
Just want to let you know that I finally got around to finishing the installation of our new Fleck 2510SXT based 32,000 grain water softener system.
I’m very happy with it. The 2510 valve seems very well built, and the SXT controller makes it a snap to program and to see what is going on with the system. A major upgrade from our old system.
I’m planning on adding a surge arrestor to the electrical outlet before the summer thunderstorm season hits.
I’ve also attached a picture of the installation.
Thanks again for the great deal and for promptly answering my questions!
Take Care...!
