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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

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MAY, 2024

Testimonials

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Jean,

Here is the picture of your water softener installed by Scott.

Everything looks good and you are awesome to help me and my friend from start to the end.

Also Scott did very well installing it too.

Thanks for everything you have done to help us out in this matter.

Respectfully,

- B. Patel

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Charlie,

Thanks for the good equipment and advice.

My new water system is in place and functioning well. Even with no chlorine addition the sediment filter is able to remove odors. And the water pressure drop is minimal.

So for the first time in years we can open multiple faucets and still get great water pressure.

My wife says the time to wash clothes has been cut in half!

Kind regards,

- D. Starcevich

Testimonials

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Jean, Charlie:

Very many thanks to you both for fixing the problem with our water softener system.
I’ll watch it carefully, and keep you posted on results.

If anyone asks me about water softeners, I’ll be sure to recommend you both.

Sincerely,

- Chris

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CK,Thanks for the programming help on the phone. Everything went together quick and easy.

This system is a great value for the money and will be easy to service.

I will definitely recommend your company to my friends.

Feel free to quote me. Attached are some pictures.

- D. Johnson

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Charlie,

I received the replacement UV bulb yesterday that you sent based on the fact that the first one was broken when the container was opened.

Unfortunately, I had opened the first container several months after I ordered it and never opened it when it arrived to check to see if it was OK.

So, despite the fact that you were under no obligation to replace it, I want you to know that I really appreciate you doing this.

The new bulb arrived intact and I will get it installed right away.

I also want you to know that for all future business I will return to Ohio Pure Water Co given the high level of service you provide to customers like me.

Thank you for replacing that bulb, and rest assured that all future shipments will be checked right away upon arrival.

- Paul

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- Henry